Terms of Service

Please read these Terms of Service carefully before using Talkwise. They form a legally binding agreement between you and Robopioneer Inc. ("Robopioneer", "we", "us"), a company based in Toronto, ON, Canada, regarding your use of the Talkwise application and related services (collectively, "Talkwise").

1. Acceptance of Terms

By accessing or using Talkwise, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of the terms, you may not access the service.

2. Description of Service

Talkwise provides AI-powered communication guidance to improve parent-teenager relationships. Our service includes:

• Personalized communication suggestions
• Interactive conversation guides
• Profile customization
• Regular feature updates and improvements

3. User Accounts

You must be at least 13 years old to use Talkwise. You are responsible for:

• Maintaining the confidentiality of your account
• All activities that occur under your account
• Notifying us of any unauthorized use

4. User Conduct

You agree not to:

• Use the service for any unlawful purpose
• Harass, abuse, or harm others
• Share inappropriate or harmful content
• Attempt to access other users' accounts

5. Subscription and Payments

Premium features require a paid subscription. Payment terms:

• Subscriptions are billed monthly or annually
• Automatic renewal unless cancelled
• No refunds for partial months

6. Intellectual Property

Talkwise and its original content, features, and functionality are owned by us and protected by international copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

Talkwise is provided "as is" without warranties of any kind. We are not liable for any damages arising from your use of our service.

8. Data Retention

To provide recent conversation context and suggestions, Talkwise stores your chat history for at most 30 days in our primary systems. After this period, conversation content is routinely deleted. Aggregated or anonymised data may be retained for analytics, security, or legal purposes, but it is not tied to individual conversations.

9. Account Deletion

You may delete your Talkwise account at any time from within the application. When you do, we delete your user profile and any chat history we store in our main databases. Some records, such as payment information for Premium subscriptions or system logs needed for security and compliance, may be retained for a period as required by law, but they will no longer be associated with your active account.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by updating this page and, where appropriate, through in-app notices or email.

11. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them, or their subject matter or formation, are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. You agree that any such disputes will be subject to the exclusive jurisdiction of the courts located in Toronto, Ontario, Canada.

12. Contact

Questions about the Terms of Service should be sent to us at robopioneer.product@gmail.com.

Last Updated: March 10, 2024